What our Customers say...
Water Damage Testimonials
Leah answered the phone and was a delight to talk to. She was very sympathetic and set me up with the production manager Michelle, who met with me immediately and began to assess our issues. I'm very happy I went with SERVPRO, and management should be happy with Michelle and Leah! Top Notch!
I came home today to my entire house flooded due to a failed braided water line to the toilet in my master bedroom. I called SERVPRO and these guys are the greatest. I am sitting on my front porch while they are tending to business inside. They have given me some relief in this nightmare I am living right now. I would recommend them to everyone that requires the services they give
Michelle Spencer with the West Pasco branch has been out to help with my parents' home numerous times this week after it flooded. She has been available any time of day- including late on a Saturday evening with no notice- and has stayed until what was needed each day was finished. She truly has gone above and beyond and her dedication in this time of need is appreciated immensely. Thank you Michelle for your great attitude and your hard work!!!
The crew at SERVPRO honestly seemed intent on making sure the job was done right and that we were as comfortable as possible with them being in our home. I genuinely felt like they put the same care into fixing up our place that they would have with their own homes. We can't thank you enough John and Michelle!
SERVPRO showed up within hours of the request to dry 3 rooms and a hallway after a shut off valve failed. The rapid response and deployment of the necessary drying equipment (12 pieces in all) minimized the damage. The repairs were well done, the thoroughness of the report and pace of drying made selling the property as if the leak had never occurred.
Michelle and Dan came out tonight for our flooded floors. They were both very knoweldable and professional. Both very friendly and had no problem answering all of our questions. I will definatly be recommending SERVPRO to all my friends and family! We can’t thank you enough!
Michelle was amazing! Super fast and showed real concern for the situation we were in. She made the process simple and walked us thru the process of what to expect. I hope I never need to use SERVPRO again but they’d be the first ones I call if it did. Thanks Michelle!
The team was very prompt, courteous, and did an excellent job!
A fantastic team. I was beside myself when I came home to inches of water due to a broken ice maker and had no idea what to do. My neighbor suggested I call SERVPRO, and I'm so glad I did. Jeremy guided me through the entire process and was always professional, prompt and polite and I could not have asked for better service. Like their motto, they really made it like it never even happened.
Back in the office after a long holiday weekend, we discovered a sprinkler head had burst on the second floor and ran for who knows how long. Five offices, hallways, and a customer lobby was affected. The SERVPRO of West Pasco team was great! They were onsite within an hour and helped us get back in business quicker than we'd imagined. Our tenants were very happy and SERVPRO made my job as Property Manager much easier. We will definitely recommend SERVPRO of West Pasco.
Everyone was courteous, polite and helpful, and they did a very thorough job. Thank you.
Unfortunately my husband and I came home from church to a flooded living kitchen and room. Amazing how much damage one little pipe can do in a few hours. Our neighbor recommended the local SERVPRO. The men arrived within two hours on a Sunday, explained everything and worked until it was dark. In a few days it was dry and ready for us to rebuild. We can't thank you enough.
Great service. The team was fast and responsive and answered all my questions. Thanks~!
Super happy with the outcome of my experience with SERVPRO of West Pasco.