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Employee Spotlight

3/8/2017 (Permalink)

General Employee Spotlight No mater how busy Stacey gets, she always has a smile on her face!

Ever wondered what happens behind the scenes here at SERVPRO of West Pasco or what it takes to make it "Like it never happened.;" In this new monthly series, we’ll  take you inside  to get to know our team and unravel the great unknown.   


 This month we sat down with Stacey Carnivale, a project coordinator here at SERVPRO of West Pasco. We wanted to get to know a little about her and what she does. Keep reading for the inside scoop.  


  


Tell us a little bit about yourself.  


This is my second time around as a project coordinator for SERVPRO – I first joined the team in 1999 and left to raise my daughters before returning again in September 2015. I am originally from Long Island and migrated south in 1979. I grew up on the west coast of Florida and absolutely love living near the water and enjoying all the perks of living in SNOW-free weather all year round. I enjoy going to comedy clubs, concerts, taking weekend getaways, and I love to be on the boat fishing or relaxing at the sandbar with friends and family on the weekends. I LOVE Pizza and all Italian cuisine as I grew up in the restaurant family business, so yes, I love to cook too!   


What does your job entail? 


Being a project coordinator is a multi-tasking, demanding position that works with a client from start to finish of a construction project. There are many aspects such as timing, scheduling, budgeting, communication and caring about what you do for others. Coordinating between trades in the remodeling of clients homes is challenging and rewarding. We all want the same result: “a happy customer”.   


What is most enjoyable about your position?  


What I enjoy most about being a project coordinator is the fast-paced environment and helping others in their time of need. When a person's home is destroyed and in need of professional help, it could be very stressful and devastating. Knowing that I can provide people with peace of mind, telling them that we can turn their disaster into something that they would love even more than before, is extremely rewarding to me. ”Like it never even happened."  


  


There you have it! Not only is Stacey one of the fresh, smiling faces behind the SERVPRO of West Pasco team, she is a tremendous part of what goes into making any size project "Like it never even happened." Tune in next month for another Employee Spotlight.  

January Employee of the Month

2/8/2017 (Permalink)

General January Employee of the Month Steven doesn't take a break from work, even when we want to celebrate him!

Congratulations and big thanks to Steven Dobles, who was named Employee of the Month to start off 2017. This comes after he was named Employee of the Year in 2016, and he's keeping it going with his devotion to his trade and commitment to his team.  

This month he is recognized for leading the remodel of the SERVPRO office with grace and ease - working after hours to put up fresh paint and molding, moving and assembling furniture and smiling through it all. In the midst of all that he continued to thrill clients with outstanding service and notable craftmanship, and even recruited a former colleague and good friend to join our team.  

Thank you, Steven, for your leadership, hard work, fun-loving attitude and all you  and Debbie do to support our mission and vision at SERVPRO of West Pasco. We love you, man! 

Can you spell "timophilia"?

9/27/2016 (Permalink)

Community Can you spell "timophilia"? This is spelled wrong. The "Y" should be an 'I."

The SERVPRO team made a great run at the 14th Annual "Catch the Buzz" Spelling Bee, nailing words like zeppelin and sergeant, before losing on timophilia. But the event was still a win for us and the community, raising thousands of dollars for Youth And Family Alternatives and the West Pasco Chamber of Commerce. SERVPRO is proud to support these local efforts and the team is studying our Webster's dictionaries in preparation for next year's bee!

Ready to Double Down in West Pasco

7/13/2016 (Permalink)

General Ready to Double Down in West Pasco Green and orange galore on the SERVPRO tradeshow floor

What happens in Vegas stays in Vegas - except when what happens is a SERVPRO convention!

Returning home after five days in Sin City, Jeremy George, Executive Director of SERVPRO of West Pasco, brought back with him new ideas, a green and orange kid’s bounce house, and a renewed energy.

“It was a tremendous week. I was much luckier in the classroom than at the blackjack table – I came away with deeper insight into our plans to further improve our communication with clients, team members, and commercial partners, and inspiration to continue to grow and develop our commercial project abilities and expertise. I’m ready to double down and bring SERVPRO of West Pasco to the next level.”

Along with President Andrew T. Froelich, George joined a record-setting group of more than 2,800 franchise owners, key staff, and corporate representatives for the 47th Annual SERVPRO Convention at the MGM Grand in Las Vegas from June 26 to 30. The convention program was designed to unite franchise owners, team members, distributors, associates, and corporate employees in support of SERVPRO’s top three initiatives: Expansion into the commercial workplace, leadership training, and effective communication. It featured a keynote address by motivational speaker Connie Podesta and 28 workshop sessions focused on leadership training and providing resources designed to help each franchise grow and better serve their community.

On behalf of the SERVPRO of West Pasco team, Froelich and George accepted an award for outstanding revenue performance, presented by the corporate owners at the convention Awards Ceremony.

“SERVPRO understands running a small business is a challenge,” said Sue Steen, Chief Executive Officer of SERVPRO Industries, Inc. “Our annual convention gives us the opportunity to recognize individual franchisees that have excelled at building their business, as well as enhancing SERVPRO’s reputation as an industry leader in disaster cleanup, restoration and remediation services. We offer our sincere congratulations to this year’s award winners and to all of the dedicated professionals who work hard every day to provide world-class service to their customers.”

Said Froelich: “While building a successful small business takes work and dedication, our success is also a reflection of the support and exceptional disaster remediation solutions and training we receive as a member of the SERVPRO franchise network. We are proud to accept this award on behalf of our business and our employees, and are grateful to SERVPRO for giving us the tools, framework and training we need to be both successful and a resource to our community when disaster strikes.” 

June Employee of the Month

7/13/2016 (Permalink)

Congratulations and big thanks to Jesus Torres, the June Employee of the Month at SERVPRO of West Pasco. 

A Restoration Technician since 2015, Jesus is steadfast and dependable and willing to do whatever it takes to get the job done. He brings to the team many assets, most notably a big smile and a sense of calm. 

Thank you, Jesus! 

NAIFA Honors Wendy Stevens for Community Service

7/5/2016 (Permalink)

Community NAIFA Honors Wendy Stevens for Community Service Wendy Stevens, Sales and Marketing Representative at SERVPRO of West Pasco, was honored for her community service by NAIFA North Suncoast

Congratulations to SERVPRO's own Wendy Stevens, who last week was awarded the 2016 Andrew Marinello Community Service Award by NAIFA North Suncoast.

Wendy was selected for the honor for her work with NAIFA North Suncoast, as well as for her commitment to the West Pasco community at large. She is active in NAIFA, helping recruit new members and supporting the organzation's many activities and events, including the annual charity golf tournament that raises funds for the Southeastern Guide Dogs.

Beyond NAIFA, Wendy is very active in several organizations and charitable pursuits. She is a member of the Rotary Club of Trinity and regularly cooks and serves meals at the RAP House and a local soup kitchen, while keeping active with organizations that support senior citizens and many other community activities. 

In 2000, NAIFA North Suncoast established the Marinello Award in honor of the group's co-founder and Charter President, who was well-known for his long and tireless service to NAIFA as well as his industry, church, and community. Mr. Marinello had a distinguished, 40-year career with Prudential and was president of the Rotary Club of Dunedin twice. Previous recipients include Suzanne Nading, Tiffany Drewes, and Carolyn Hersh. 

Congratulations, Wendy!

West Pasco Smoke and Soot Cleanup

6/28/2016 (Permalink)

Fire Damage West Pasco Smoke and Soot Cleanup Smoke and Soot Damage Can Cause a Pervasive Odor in Your Trinity Home.

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. At SERVPRO of West Pasco, our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of West Pasco will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 
727-847-3000

It's Summertime!

6/21/2016 (Permalink)

General It's Summertime! Enjoy fireworks - safely - at professional shows such as the KIAFest Main Street Blast in downtown New Port Richey on July 1 and 2, 2016

Summer - endless here in New Port Richey - is synonymous with barbecues, parades and fireworks displays; but along with all the festivities are plenty of visits to emergency rooms—especially during July.

Each year, around 230 people are injured badly enough to require medical treatment after fireworks-related incidents, according to the U.S. Consumer Product Safety Commission. In addition to causing injury, fireworks are also responsible for thousands of house fires each year with millions of dollars in property damage.

There is nothing like firing up the grill during the summer months! Did you know, July is the peak month for grill fires? A backyard barbecue can become dangerous quickly if proper safety precautions aren’t considered. At SERVPRO of West Pasco, we want you to have an enjoyable and safe summer.

Consider the following tips to help ensure your summer celebrations are disaster-free!

  • Propane and charcoal BBQ grills should only be used outdoors.
  • The grill should be placed well away from the home, deck railings and out from under eaves and overhanging branches.
  • Keep children and pets away from grill area.
  • Keep your grill clean by removing grease or fat buildup from the grills and in trays below the grill.
  • Never leave your grill unattended.
  • When using a charcoal grill, let the coals completely cool before disposing in a metal container.
  • Anyone using fireworks or standing nearby should wear protective eyewear.
  • Do not try to re-light or handle malfunctioning fireworks. Keep a bucket of water nearby to fully extinguish fireworks that don’t go off or in case of fire. Children should never pick up fireworks that may be left over as they may still be active.
  • The safest way to enjoy fireworks is to attend a public display conducted by trained professionals.

In New Port Richey, enjoy the fireworks Saturday night at the KIAFest Main Street Blast

Pasco County 24-Hour Emergency Water Damage Service

6/15/2016 (Permalink)

Water Damage Pasco County 24-Hour Emergency Water Damage Service SERVPRO of West Pasco provides 24-hour fire and water damage restoration service in New Port Richey, Trinity, and beyond.

SERVPRO of West Pasco is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - (727) 847-3000

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of West Pasco has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

SERVPRO of West Pasco specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

When Storms hit Pasco, SERVPRO is Ready!

6/9/2016 (Permalink)

Storm Damage When Storms hit Pasco, SERVPRO is Ready! Our highly trained crews are ready to respond 24/7 to storm or flood damage in Pasco County and beyond

SERVPRO of West Pasco specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit New Port Richey, Trinity, Hudson and beyond, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today at 727-847-3000